BELOW ARE THE SHIPPING CHARGES & SERVICES THAT HANSEN SURFBOARDS PROVIDES
*ORDERS OVER $50 SHIP FREE AND WE INCLUDE A RETURN SHIPPING LABEL. All other orders will be charged $5.90 if the return label is used.*
WE KEEP OUR SHIPPING CHARGES SIMPLE AND STRAIGHT FORWARD
USPS Priority Mail - $5.90
UPS Ground - $8.90
UPS 2nd Day - $23.90
UPS Next Day Air - $40.90
USPS Priority International - $40.90 Except Canada
USPS Priority To Canada - $19.90
Shipping Transit Times
USPS Priority - 3 to 5 business days *transit times can be longer during holiday seasons*
UPS Ground - 1 to 5 days in transit *Inside California 1-2 days - All other states 3-5 days*
UPS 2nd Day - 2 business days in transit
UPS Next Day - 1 business day in transit
USPS Priority International - 7 to 10 days *please note that customs can delay transit times*
USPS Priority to Canada - 7 to 10 days *please note that customs can delay transit times*
PLEASE NOTE THIS IMPORTANT SHIPPING INFORMATION BELOW:
*Please note these are estimates and can take twice as long during the holiday and busy seasons. USPS transit times are not guaranteed*
*QUALIFIED ORDER DETAILS*Surfboard bags, Luggage, surfboards are not eligible for free return shipping. Customers will be responsible for return shipping. Orders being placed with coupons will not qualify for return shipping. Sale Items do not qualify for return shipping. Orders outside the continental United States will not include free shipping.
All free ground shipping will be done via USPS Priority Mail, UPS, or Fed Ex. HansenSurf.com reserves the right to ship with any one of these services.
Orders may be subject to oversize charges. If this occurs you will be contacted by HansenSurf.com with these extra charges. We will not ship the order until the extra shipping charges have been authorized. You may also notice extra shipping charges on certain products being ordered and this is because the product is oversize and additional shipping is required to ship the product. All Hawaii orders over 1 pound will have extra shipping charges that will not show on your confirmation email. Again if this occurs we will contact you with the extra shipping charges.
All international shipping will be done via USPS Global Priority. Please note that all international orders are subject to taxes and tariffs and HansenSurf.com is not responsible for these charges. Please note Rip Curl, Billabong, and O'Neill orders being shipped outside of the US will not be processed. These customers will be notified via email for a US address. If US address is not provided the order will be canceled.
All orders with expedited shipping will be handled first, but please note that orders can take as long as 24 to 72 hours before they are processed. In most cases we will get your order shipped within 24 hours of being placed, but HansenSurf.com is not responsible for delayed orders.